Legal notice

Seller
LAF LLC

Person Responsible for Operations
Yasuko Uedono

Address
LAF LLC
R³ Aoyama 3F, 1-3-1 Kita-Aoyama, Minato-ku, Tokyo 107-0061, Japan

Phone Number
+81 3-6679-2060

Email Address
laf.design.hello@gmail.com

As a general rule, please contact us through our contact form for all inquiries.

Customer Support Hours
Weekdays, 10:00 AM–4:00 PM JST, excluding weekends and Japanese public holidays.

Sales Price
Please refer to the price displayed on each product page.

Additional Fees
Shipping fees, consumption tax, and other payment-related fees may apply.

For international shipments, customs duties, import taxes (including VAT), customs clearance fees, and other charges may apply depending on the destination country or region. These costs are the responsibility of the customer.

Payment Methods
Credit cards, Shopify Payments, and other payment methods available on this website.

Payment Timing
Payment is confirmed at the time the order is placed.

Delivery Time
Orders are generally shipped within seven business days after order confirmation.

For pre-order items, made-to-order items, and out-of-stock items, please refer to the estimated shipping schedule provided on each product page.

Returns and Exchanges
If your item arrives damaged, defective, or incorrect, please contact us through our contact form within seven days of receiving your order. After reviewing your inquiry, we will provide a replacement at our expense, including shipping costs.

Except in cases where a product is defective, we do not accept replacement requests due to customer preference or other customer-related reasons. Thank you for your understanding.

For more information, please refer to our “Product Issues and Returns” policy.