Terms of service

Terms of Service

These Terms of Service set forth the terms and conditions for the use of the online store (the “Site”) operated by LAF LLC (“we,” “us,” or “our”). By using this Site, you agree to be bound by these Terms of Service.

Placing Orders

Customers may place orders for products by following the procedures specified on the Site. After your order has been completed, we will send you an order confirmation email.

Product Prices and Shipping Fees

Product prices are displayed on each product page. Additional charges may apply, including shipping fees, consumption tax, payment processing fees, and, for international orders, customs duties, import taxes (including VAT), customs clearance fees, and other applicable charges.

Payment

Payment methods are limited to those available on the Site. Payment is confirmed at the time the order is placed.

Shipping

For information regarding shipping times, shipping methods, shipping fees, and other delivery-related matters, please refer to our “Shipping Policy.

Returns and Exchanges

Except in cases where a product arrives damaged, defective, or incorrect, we do not accept returns or exchanges due to customer preference or other customer-related reasons.

For more information, please refer to our “Product Issues and Returns” policy.

Product Images and Colors

We make every effort to display product images as accurately as possible. However, the actual colors and textures of products may appear different depending on your device, display settings, and viewing environment.

Prohibited Activities

When using the Site, you must not engage in any of the following activities:

  • Registering or submitting false information
  • Engaging in any activity that causes damage or harm to us or any third party
  • Interfering with the operation of the Site
  • Engaging in any activity that violates applicable laws, regulations, or public order and morals
  • Engaging in any other activity that we deem inappropriate

Intellectual Property Rights

All rights relating to text, images, logos, product designs, and other content displayed on the Site belong to us or their respective lawful rights holders.

Unauthorized reproduction, duplication, modification, distribution, or use of any such content is prohibited.

Disclaimer

We make reasonable efforts to ensure the accuracy and security of the content on the Site. However, we reserve the right to modify the content of the Site, discontinue the sale of products, or change product prices without prior notice.

We are not responsible for delays in the shipment or delivery of products caused by natural disasters, transportation disruptions, carrier-related circumstances, system failures, or other circumstances beyond our reasonable control.

Changes to These Terms

We may modify these Terms of Service as necessary. Any revised Terms of Service will become effective upon being posted on the Site.

Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of Japan.

Any dispute arising out of or in connection with the use of the Site shall be subject to the exclusive jurisdiction of the competent court in Japan having jurisdiction over the location of our principal office as the court of first instance.

Contact Us

If you have any questions regarding these Terms of Service, please contact us through the contact form on this Site.